Integrating critical IT/OT and planning systems

Our goal is to ensure the intentions of management and planners are reflected in the shift to shift work executed by the frontline team.

To achieve this sustainably it’s important that we connect our software with the tools used by technical services, engineering, maintenance, HR and others – so that all work on-site can be effectively scheduled and coordinated.

At the other end we pull frontline operating data from machines and fleet management systems so that tasks in our software are updated with “actuals” data from machines.

Sichome 2

The backbone of your operation

Commit Works connects with individual IT/OT systems including: Deswik, Groundhog, RPM Global, SAP, Oracle, Viziya, Power BI, Tableau et al.

The result is a fully-integrated planning and execution platform that ties all teams on site together.

Connecting your IT/OT systems

We have a number of ways of connecting our software to other systems:

CiteOps – Smart Imports

Integration Upstream Planning i.e. Deswik. Sched vie Excel files as needed:

  • Import longer-term location-based targets from technical services to drive operations scheduling in CiteOps.

Integration other third party software via Excel files or SQL Databases as needed:

  • Import Tasks
  • Import Users
  • Import Locations
  • Import Equipment
  • Import Roster

Excel And Sql Server

CiteOps – REST API

Real-time Integrate third party software as needed

  • Populate CiteOps maintenance schedule and workorders from ERP systems such as SAP, Oracle
  • Populate CiteOps roster information and skills detail from HR system
  • Populate CiteOps production actuals from fleet management systems or Digital PLODs when these are available
  • Customer Integration Teams, or 3rd party System Integrators (SIs) can push and pull data from CiteOps in real-time using our standard Web API
    • Integrations can interface with the CiteOps API point-to-point or via middleware
  • Modern, Open Approach
  • RESTful API
  • JSON Format
  • Token-based Authentication
  • Our Web API offers secure external access to all CiteOps functionality and is fully documented at

Note: Commit Works does not integrate directly with 3rd party systems or middleware, but CiteOps ships with comprehensive Web APIs for integrators to use

CiteVis – BIPoint Reporting Database

Integrate third party software via direct SQL connections:

  • CiteVis BIPoint database where appropriate can populate downstream reporting and accounting systems with CiteOps operational data
Bi Reporting Database

Connect your management operating system

In a related but different way we also embed our software into your management operating system (MOS), Business Process Framework (BPF), Anglo Operating Model, Lean, Six Sigma, 7/21 or “wiring”, to create what we call your ‘Commitment System’ – which ensures the software supports and improves the way you plan, do, check and act on frontline work.

Download our MOS Blueprint – Commitment System Handbook
Commit Works Screen

Dig deeper

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Download our case studies and white papers

Case Study – Coal Mine: Increase in Production
Case Study – Gold Mine Turnaround: 35% Increase in Gold Production
White Paper – Influencing Behaviour Change: Why a Software-driven Planning System Beats Spreadsheets
White Paper – Planned Work Is Safe Work: Eliminating Risks In Mining Operations