Integrated frontline work management
For 10 years we have led the digital transformation of integrated frontline work management. Operations use our solution to enable teams to commit to and execute the right work, at the right time, right across the site.
Our structured ongoing partnering approach ensures we work together to set and deliver on realistic expectations for closing the gap between current and potential performance.
Software proven to empower teams
Our software integrates people with processes and technology to make integrated frontline work management possible.
Our software solves the last mile, connecting IT and OT systems with frontline teams.
Experience has shown that the combination of software and coordinated management helps operations improve performance.
Integrate IT/OT systems
Commit Works connects to your ERP, planning, safety and project systems so that the things that matter to frontline leaders, planners and their teams are in the plan and visible to everyone, every shift.
This makes it easy to connect the targets and work done at the frontline with the intentions of management, technical and engineering teams on site. This improves schedule compliance and makes it easier to plan the mine and mine the plan.
We also embed our software into your management operating system (MOS), BPF, Lean, Six Sigma, 7/21 or “wiring” processes to ensure it supports and improves the way you plan, do, check and act on work.
Empower coordinated teams
Our software helps planners and frontline leaders to collaborate on the work their crews need to do so that it can be properly coordinated into shift plans that can be executed efficiently. This means teams can actually commit to well thought out weekly, daily and shiftly plans before they go to work on them.
It’s important that these plans are visible and make sense to the team at the frontline. Our software is often used for pre-shift coordination meetings and in handovers and pre-starts so that everyone knows what needs to be done before they go to work.
Visibility of information
Our software makes it easy for control rooms, supervisors, foremen, deputies, under managers, shift bosses etc. to keep the work that is being done aligned with the agreed plan for the shift, some people call this short interval control.
Inevitably things change as the work happens. Our software makes it all visible on tablets, phones, big screens, control rooms and even paper that work both online and offline so that decisions can be made to protect the plan, ensuring the most important work gets done and anything important isn’t forgotten.
Reduce variability to improve productivity
Most resource sector operations can significantly improve their performance by improving the coordination and productivity of frontline work.
The key is eliminating the waste caused by avoidable interruptions to the work of frontline operational crews and their machines.
What people say about us
Andy GreigFormer President of Mining & Metals Business, Bechtel
“Commit Works takes planning down to the detail level for the supervisor and it’s completely different to anything that exists in the mining or construction industry, so it’s going to be completely disruptive.”
Mark FranklinManaging Director, First Principles Consulting
“Of all the various bits of software that can be introduced to the workforce, I would suggest CiteOps is amongst the most innovative and with the highest impact potential.”
Dolf WirthBusiness Improvement Leader Consultant
“Having implemented many systems including Oracle and a $200 mil SAP program, as well as bespoke systems, I can say that the Commit Works system is one of the best I have seen for driving results – easy to use and a fraction of the price.”
Glen BrittonHead of Underground Coal Operations, Anglo American
“Commit Works' software is the backbone of our operations and played it's part in us achieving a record year in 2017.”
Alan WillisRio Tinto
“When the site is using Commit Works correctly, it is a great tool making everyone aware of planned work. It is also not a difficult product to use.”
Justice NyandeniAnglo American
“Using the system I have found better results in terms of planning which resulted to good production performance.”
Sean McCarthySuperintendent Engineering, Barrick Hemlo
“The project had an immediate impact on underground production, especially production drilling. There were many examples during the first couple of weeks where the control room supervisor was able to identify an emerging issue and redeploy resources to minimize the impact on production. Pre Commit Works any one of these issues would have cost the mine half a shift of production from 2 or 3 pieces of equipment.”
Matt JurakDevelopment Superintendent, Glencore
“We've increased meters by about 30% and are now hitting budget for the first time, we're just a lot more organized than we were.”
Scott DobbieProduction Manager
“The key is that everyone can see 'plan vs actual' all over the site so there's no hiding.”
Alisha BaxFormer Continuous Improvement Manager
“The transition from an Excel-based macro enabled spreadsheet to Commit Works was a revolution, by replacing large numbers of spreadsheets and whiteboards it provides full transparency to any level within the organisation.”
“Commit Works makes planning and scheduling much easier and enables work required to be brought together under one platform.”