Revolutionalise your Operations with Integrated Work Management

In the ever-evolving landscape of today’s resources sector, operations are constantly seeking ways to enhance productivity, streamline processes, and foster collaboration among their teams. One groundbreaking approach that has emerged to address these challenges is Integrated Work Management (IWM). This comprehensive approach is revolutionising the way operations run by seamlessly integrating various aspects of work, from task management to communication and activity coordination.  The Commit Works portfolio of software products have been designed to help companies in fostering an IWM approach for their operations.

Iwm Cover New
Integrated Work Management Webpage (1)

What is Integrated Work Management?

Integrated Work Management (IWM) is a holistic approach that brings together different elements of work within a unified system. Unlike traditional siloed approaches, IWM breaks down organisational barriers, fostering collaboration and communication across departments and teams. It incorporates tools and technologies that allow for a seamless flow of information, ensuring that everyone involved in operational work is on the same page.

Key Components of Integrated Work Management (IWM)

Task & Project Management Img

Task and Activity Management

IWM centralises task and acitivity management, providing a unified platform for planning, tracking, and executing operational activities. This helps teams prioritise tasks, allocate resources efficiently, and monitor progress in real-time.  Commit Works’ CiteOps software product has been designed to deliver these capabilities through our integrated, digital Planning Boards, Gantt Scheduler, and Production Data Capture functionality.

Teamwork & Collaboration

Communication and Collaboration

Effective communication is at the heart of IWM. Integrated communication tools enable team members to collaborate effortlessly, share updates, and provide feedback. This breaks down communication barriers and fosters a more transparent and cohesive working environment.  Commit Works’ CiteOps software product extends more structured planning concepts such as tasks and schedules with the human element of communication including notes and tags.

Document Repository

Operations Knowledge Repository

IWM incorporates robust operations knowledge repository, ensuring that information is easily accessible to those who need it. Centralised repositories reduce the risk of data silos and enhance the overall efficiency of information sharing. Commit Works’ CiteOps software product extends more structured planning concepts such as tasks and schedules with unstructured documentation artifacts including key data, documents, images/photos, and videos.

Automation & Workflow

Automation and Work Plan Optimisation

Automate routine tasks and build work plans to prioritise strategic goals. This not only saves time but also minimises errors, allowing teams to focus on more strategic and value-added activities.  Commit Works’ CiteOps software product includes automated background scheduling that can create tasks on a re-occurring schedule, and can pre-prompt work assignments based on availability schedules of people and equipment.

Iwm 2

What makes IWM a Market Leading Capability?

Integrated Work Management is a game-changer for operations looking to enhance efficiency, collaboration, and overall productivity. By breaking down silos, streamlining processes, and fostering a culture of collaboration, IWM sets the stage for a more agile and resilient workplace. As businesses navigate the complexities of the modern operations environment, adopting Integrated Work Management becomes not just an option but a strategic imperative for sustained success. Crucially, IWM integrates seamlessly across various operational areas and workstreams, whilst also ensuring scalability in line with your organization’s growth.

Core Benefits of Integrated Work Management (IWM)

Integrated Work Management 5 (4)

Increased Efficiency

IWM eliminates redundant processes, reducing the time and effort required to complete tasks. This increased efficiency translates into higher productivity across the operations.


Enhanced Collaboration

Breaking down silos and fostering collaboration leads to improved communication and a better exchange of ideas. Teams can work together seamlessly, regardless of their physical location or department.  Commit Works’ CiteOps software product includes collaboration through cross-department request and approval workflows regarding plans and tasks and resourcing requirements.

Integrated Work Management 5 (6)

Real-time Visibility and Reporting

With IWM, stakeholders have real-time visibility into project statuses and key performance indicators. This enables better decision-making and allows for proactive problem-solving.  Commit Works’ CiteVis software product provides real-time operations reporting both in-app and through automatic distributions i.e. for critical start of shift (SOS) and end of shift (EOS) reporting and review.

Integrated Work Management 5 (3)

Scalability and Adaptability

IWM solutions are designed to scale with the growing needs of an organisation. They are adaptable to changes in processes, making them suitable for operations of all sizes.  The Commit Works portfolio of software products has been applied at the very largest operations globally as well as mid and small tier operations.  It has been designed for maximum scalability and adaptability serving at some operations 10’s of users and other operations 1000’s of users 24×7 hours per day, each and every working shift. Implementing Integrated Work Management

Integrated Work Management 5 (1)

Assessment and Planning

Before implementing IWM, organisations should conduct a thorough assessment of their existing processes and identify areas for improvement. A well-thought-out implementation plan ensures a smooth transition.  Our Commit Works operations team are well-equipped to assist with business value assessments (BVAs) and implementation scoping efforts.


Training and Change Management

Employee training and change management initiatives are crucial for the successful adoption of IWM. Ensuring that the workforce is comfortable with the new system and understands its benefits is key to its success.  Our Commit Works operations team have more than a decade of experience implementing our software into operational change management programs at operations around the world.

Iwm Icons

Continuous Improvement

IWM is not a one-time solution; it’s an ongoing process of continuous improvement. Operations should regularly assess the effectiveness of their IWM implementation and make adjustments as needed.  Even after Commit Works products have been implemented and embedded, our Commit Works customer success team are continuously supporting operations on maximizing the value of the program and fostering continuous improvement.

Download our case studies and white papers

Case Study – Volcan’s Chungar Mines
Case Study – Gold Mine Turnaround: Increase in Gold Production
White Paper – Influencing Behaviour Change: Why a Software-driven Planning System Beats Spreadsheets
White Paper – Planned Work Is Safe Work: Eliminating Risks In Mining Operations