See Commit Works at Mining Indaba- South Africa

Mahene Benzane, VP Africa Africa Region & Partner and Emelia Chalker, Head of Marketing at Commit Works will be heading to the Mining Indaba Conference in Cape Town, South Africa from Monday, 4th February to Thursday, 7thFebruary.

The 25th Anniversary Mining Indaba event will see the largest amount of investors, mining executives and junior miners from across the globe come together for this leading deal making forum.

Highlights Include:

  • Meet with over 750 investors and dealmakers under one roof
  • Sustainable Development Day – Be a driver of eco-conscious mining. Discuss the role of diversity, inclusion and local communities in the mining sector and discover the newest sustainability-driven innovations
  • Mining 2050 – How can big data, automation, AI and digitalisation increase your efficiency and visibility?
  • Investment Battlefield – Watch as the hottest emerging mining projects pitch against each other to a panel of high-profile investors to be crowned the 2019 champion.
  • Young Leaders Programme – How do you plan to avoid a skills gap? Meet with the young talent eager to start a career in mining.
  • 27 Ministers Confirmed and still growing

Our Commit Works team looks forward to talking about practical digital transformation on your mine operation and welcome the opportunity to meet with customers and prospects.

If you’re interested in how Commit Works can help revolutionise your operation, please contact emelia.chalker@commit.works to schedule a meeting.

JOHN ANSLEY

John Ansley New COO

JOHN ANSLEY

Global technology leader John Ansley joins Commit Works as Chief Operating Officer

Brisbane – 5 September 2018

Leading mining technology company Commit Works announced today that it has appointed John Ansley as its new Chief Operating Officer (COO).

Joining Commit Works is a natural progression for Ansley, who has a deep understanding of the information technology (IT) landscape and a background in chief information officer (CIO) roles across the mining, logistics and pharmaceuticals industries in Australia, the United States, South America, Asia Pacific, Europe and South Africa. As Commit Works COO, he is enthusiastic about the opportunity to work at the leading edge of tech for the mining industry and beyond, as Commit Works pioneers a new standard in frontline planning, short interval control and site visualisation.

“Commit Works products solve the ‘last mile’ of technology, from enterprise systems right down to the tasks within a shift,” Ansley said. “Unlike many IT solutions, Commit Works has a fast return on investment, with a clear and measurable impact on key elements for companies – such as employee engagement, improved planning, and increases in productivity and safety.”

“The Commit Works team is also 100 percent focused on the success of its customers, which makes it a company I’m keen to work with.”

Ansley’s extensive international experience spans a diverse range of industries, and includes chief information officer (CIO) roles, advisory roles, business development, strategic consulting, digital transformation programs, creating new international information communication technology (ICT) organisations, and developing and managing large project teams.

He joins Commit Works at an exciting time, as the company expands in the wake of a strategic investment from Jolimont Global Mining Systems (Jolimont), which will accelerate its growth in Australia and internationally. “The appointment of John Ansley strengthens the Commit Works team in line with Jolimont’s commitment to the growth of the company. Having a world class team enables acceleration of the application of the world leading Commit Works technology, which benefits the industry.” said Lyle Bruce, partner at Jolimont and newly appointed Commit Works board member.

Andy Greig, Commit Works board member (the former President of Bechtel’s Mining & Metals Global Business and founder of Brisbane startup incubator, ACAC Innovation) said, “I am delighted John has joined the team. He is a talented executive with a great experience mix for his new role. He and CEO Paul Moynagh will complement each other very well.”

Commit Works CEO Paul Moynagh said that John would be an important asset for the team: “The breadth of his understanding and expertise will strengthen our business as we continue to develop our products and our reach.”

About Commit Works

Commit Works believes that successful organisations are built by people who make commitments to each other and deliver on them. Doing this consistently improves productivity, builds trust and helps frontline teams to out-plan uncertainty.

Its first product, Fewzion, was developed in collaboration with Anglo American to replace the cluster of whiteboards and spreadsheets traditionally used to prepare shift plans on site. A mobile app allowing real-time tracking of shifts connects to Fewzion, so that progress is regularly measured against plans.

Commit Works again worked with Anglo American to develop their Visual Ops product, which improves site safety and productivity. Visual Ops displays the near-real-time location of hazards, people and equipment on an operation. It is integrated with Fewzion as a holistic, easy-to-use solution for frontline teams, instantly synchronising information across devices, so that teams are always on the same page.

These unique innovations have delivered results beyond expectations, creating safer workplaces, streamlining projects, achieving record-breaking tonnages and empowering workers.

www.commit.works

For all sales, partner or media inquiries please contact Emelia Chalker – Marketing and Communications Manager:  emelia.chalker@commit.works (0414 652 637).

Commit Works supports Girl Rising charity event

Commit Works is a proud sponsor of the Girl Rising Cocktail Charity Event on 17 August 2018 at Brisbane’s Story Bridge Hotel.

Girl Rising is a global campaign for girls’ education and empowerment, which uses storytelling to create change.

The single best way to end global poverty is to educate girls. Yet, millions of girls are missing from classrooms, facing barriers that boys don’t, including:

  • early marriage
  • sex trafficking
  • domestic slavery
  • gender-based violence.

Girl Rising began in 2013 when a team of former journalists released the film Girl Rising, which showcases girls from around the world affected by the power of education – or lack thereof.

Today, through mass media campaigns and community-led partnerships, Girl Rising uses storytelling to inspire girls to create a different future and to create transformational change in the way girls are valued.

Commit Works is delighted to support the Girl Rising Cocktail Charity Event, which includes:

All funds raised at the cocktail event go directly towards an upcoming Girl Rising campaign in Guatemala, which will work with non-government organisations to deliver programs and create new films educating third-world communities to empower girls in refugee situations.

See full event details and buy tickets

Commit Works CEO out in the cold for charity

Paul Moynagh, our Commit Works CEO, is one of hundreds of leaders across Australia who will spend a night sleeping rough to raise money for homeless Australians this winter.

Vinnies CEO Sleepout

The Vinnies CEO Sleepout is a one-night event over one of the longest and coldest nights of the year. The event, held in major cities across the country on 21 June, raises money for people experiencing homelessness. Sleepout participants, including CEOs, business owners, and government and community leaders, commit to raising thousands of dollars to help Vinnies provide food, accommodation and essential services to those who need them.

Last year’s CEO Sleepout brought in an amazing $5.6 million – this year they hope to raise over $6 million.

Who needs help?

According to the Australian Bureau of Statistics, 100,000 Australians are experiencing homelessness. Of these:

  • 60% are under 35
  • 44% are women
  • 13% are under 12 years old.

Where will Paul be sleeping?

On 21 June, Paul will spend the night sleeping without shelter at Brisbane Powerhouse in New Farm from 6pm to 6am.

“Most of us lead very comfortable lives, and it’s within our means to help others in our community who are having a difficult time,” says Paul. “This initiative by Vinnies really challenges us to empathise with Australians who are experiencing homelessness. It’s probably going to be a long, uncomfortable night for me but it’s nothing compared to what some people go through. I’m happy to be representing Commit Works and raising this much-needed money.”

How can you contribute?

Want to donate? You can sponsor Paul on his night out in the cold via his Vinnies CEO Sleepout fundraising page – he’s aiming to raise $5000.

You are also welcome to sponsor other CEOs, teams or the event itself.

If you’re a business or community leader who’d like to take part, or if you fancy nominating your boss to sleep outside for a night, you can also register yourself or nominate a CEO.

How is the money spent?

You can find out more about how last year’s funds were spent in each State on the event website.

Eske Pillen

Eske Pillen - VP Customer Success

Eske Pillen: “Just go for it. Do it. If it doesn’t work out, go and find something that does.”

Eske Pillen is VP Customer Results at Commit Works. An experienced client relationship manager, she is responsible for ensuring clients achieve their desired and expected results.

Commit Works makes software that helps operations out plan uncertainty by getting all their people working together on the same page. 40% of the world’s largest mining firms use our products to improve production at their operational coal face and to help deliver massive capital projects ahead of schedule and under budget.

An expert in business operations, Eske has been the backbone of the development of several SMEs, driving operational best practice across all business functions. During her career, she has advised clients on operational performance and quality assurance and has managed several front-to-end operational projects, including full IT system implementations and several employee engagement and change management projects.

Why did you choose mining?

To be honest, when I joined Commit Works I didn’t necessarily choose the role just because it was in mining. I did find the mining industry fascinating. My other half is in contracting crushing and the first time he took me to see some of the equipment in their yard I was gobsmacked. I’m originally from Europe and have worked for quite a few years in the corporate sector in London, so it was quite a change! Never had I seen anything like it!

Even today, I’m still fascinated by all the machinery, the organisation of a mine and what the crews are capable of achieving every shift.

What is your experience of being a woman working in the mining industry?

It’s interesting, that’s for sure. It may sound clichéd, but I see it as a challenge. When you do get that respect you feel good! And comments here and there… you just need to find that fine line between ignoring and responding I suppose. If it’s out of order they will hear about it for sure.

Back in London, I worked in male-dominated industries so I’m kind of used to it. I don’t think the mining industry is necessarily harsher than the corporate world – just different. I think I’ve adapted pretty well and I enjoy going on site!

Could you tell us about some challenges you have faced in the resources sector and how you overcame them?

I think the biggest challenge is for people to respect you and take on board what you’ve got to say. There have been a few challenges that I’ve faced in the past 12 months. Good example: one evening, fairly fresh in my current role, we were in a bar during a networking event with lots of people from the mining industry. I was talking to a few guys, genuinely trying to understand the industry they were working in, but I quite quickly realised they were only interested in me “as a woman” and absolutely nothing else. At the time I wasn’t sure whether to just leave it and walk away or say something about it. You learn how to deal with it as you go, I think!

To be respected by the people I work with is important for what I need to achieve doing the job I do and, of course, for me as a person. Being “young”, a woman and without a background in mining can be a little tough sometimes. I’m a lawyer, not an engineer! So I use the skills I have as well as I can, I’m honest if there are things I simply don’t know and I try to put myself in my client’s shoes as much as I can.

What are you passionate about?

Stepping out of your comfort zone! Sometimes I think, “Why Eske, why?” but I love it at the same time. Being raised in Holland, after my studies I moved to London for five years, then lived in Oman in the Middle East before heading to Australia. I’ve moved a fair few times and have worked with lots of different people in different places. A few weeks back we drove 5,500 km to the north of Western Australia to live in a caravan for the next 18 months moving from place to place. And, of course, my horse is coming too. Not always easy, but if it’s possible, why not? It’s a great adventure. And I’m grateful my boss is flexible and lets me work from home!

Any advice to young women starting out?

Just go for it. Do it. Don’t feel sorry for yourself in difficult situations. If it doesn’t work out, go and find something that does. Everything happens for a reason.

In recognition of women’s contributions to the resources sector and to celebrate International Women’s Day on 8 March 2018, Commit Works is publishing a series of interviews with clients and employees this month.

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Commit Works- Mining Technology

What to consider when implementing new technologies

What to consider when implementing new technologies

In previous posts we’ve discussed how vital it is that mining companies invest in technologies that enable them to keep pace with the industry’s innate challenges. In short, mining’s future prosperity relies on improving productivity by making use of innovative digital solutions.

But how do you know which solution is right for you, and what should you consider before investing company money in new software?

Paradigm shift

Perhaps the most important point to make is that embracing technology needs to happen as part of a broader change in the way mining is envisioned and carried out. The McKinsey & Company report How digital innovation can improve mining productivity argues that innovation needs to be seen by industry leaders “as an undertaking that encompasses all aspects of the business, rather than a technology effort”.

This fundamental shift is necessary for mining companies to draw real value from digitisation: “In particular, much of the value creation in mining will shift from how well the operation moves material to how well it collects, analyzes, and acts on information to move material more productively”.

Rather than investing in technology and hoping it will create value on its own, mining companies need teams that are able to understand both mining operations and technologies, so that new tech can be integrated effectively into operations and the results measured.

What about the people?

McKinsey & Company note that technologies are of limited help if they’re implemented without regard for the people who’ll be using them:

“From our work on big data across industries, we know that technology – data, analytics, and systems – is only part of the answer. Changes are needed in processes and people to most effectively implement technology and the new ways of working that it makes possible. Successful miners will set an integrated vision from data to systems to core processes to people capabilities, recognizing that new technologies only create value if they change the way people work and make decisions.”

A large part of the responsibility for integrating technologies with processes, decision-making and people must lie with the top executive team. McKinsey & Company stress that clear ownership of innovation needs to be built into the upper rungs of management, which means “refining the organizational design to create meaningful senior roles for people with technical skills, and redesigning the annual planning and performance-management process to create space for innovation”.

The Commit Works approach

At Commit Works, we’re passionate about showing our clients how to get the most from our software. Our demo sessions provide an opportunity for prospective users to explore how Commit Works can drive measurable business value. We’ll show you how our technology is reshaping business models and enabling companies to gain a competitive advantage.

Contact us to see how we can help you plan, track performance and stay on budget to improve your bottom line.

Visual Ops

Anglo American and Commit Works partnership wins 2017 METS Ignited Collaboration Award

A five-year partnership between Anglo American and Commit Works won the 2017 METS Ignited Collaboration Award at the fourth annual International Mining and Resources Conference in Melbourne on 1 November.

The annual award recognises true collaboration between mining equipment, technology and services (METS), mining companies and researchers in the sector.

Together, the team co-designed and implemented a unique visual management system (Visual Ops)  providing near real-time operations mapping, to monitor hazards and the progress of work at Anglo American’s Moranbah North mine.

David Diamond, CEO of Anglo American’s Metallurgical Coal business, congratulated the team involved in developing and implementing the technology.

“We’re honoured to be recognised by the Australian METS industry” said Mr Diamond.

“Through our long-standing partnership with Commit Works, we’ve implemented a significant improvement to our operations.”

Glen Britton, Executive Head of Operations of Anglo American’s Metallurgical Coal business, has been an integral part of the long-standing partnership.

“The story of our collaboration began by identifying a clear gap in work management capabilities that no solution on the market could fill. Together, we’ve pioneered a series of unique innovations –Fewzion and Visual Ops. Both have delivered results beyond expectations.”

“We are creating a better, safer workplace, achieving record-breaking tonnages and empowering our workforce.”

Commit Works CEO, Paul Moynagh said he was grateful to collaborate and work with an organisation such as, Anglo American.

“At Commit Works we are passionate about building software that helps ‘hands on’ work teams make commitments to each other and deliver on them. We are extremely grateful to the team at Anglo American for trusting us to design, build and support these products for them over the past five years”.

“We look forward to continuing to innovate together as we take work management and short interval control mobile into demanding workplaces; so supervisors can confidently and safely lead their teams to exceptional results”.

 

Scheduling Software Fontline Shceduling software

ABC’s and the psychology of operations improvement

The “Antecedent, Behaviour, Consequence” (ABC) model is a well used psychological approach for understanding what drives human behaviour good or bad, desired or undesired.

In a panel discussion about building trust, commitment and results in operations a few weeks back Andy Greig (former President of Bechtel’s Mining and Metals Business Unit) said that 80% of human behaviour is driven by consequences (despite most engineers believing “Antecedents” instructions, process and procedures to be the biggest driver).

“Think about it, it doesn’t matter how many times you tell your child not to touch the stove (antecedent) it’s only the pain of being burnt (consequence) that really drives the child not to touch it next time”

Andy believes this is true for the work place and that the managers’ role is to therefore apply positive and negative consequences in order to drive the behaviours required for safe and productive performance. (Watch a short video of Andy describing the ABC model).

So, how can this be used to manage an operation? The Management Operating System (MOS) or Commitment System (CS) (What the hell is a Commitments System) approach works by ensuring the Plan, Do, Check, Act (PDCA) cycle is running at every level of a business. The ABC model can be successfully applied to ensure these approaches have a positive effect on results, in doing so leaders will be called to hold their people to account for behaving in line with their commitment system and for their performance against the plan.

Operations that have successfully implemented and sustained a commitment system almost always start by focusing on the creation of a good plan that supervisors can confidently lead their team with. This is important because without a good plan before the shift starts it is impossible to know whether the team has performed well or not. In addition to this planned work is both safer and more productive than unplanned work. (Watch a short video of Andy talking about planned work being safer at Bechtel).

However, as important as planning is, it is simply an antecedent to the core activity of improving operational performance.

The critical core of operations improvement is the learning that happens when variances from the plan are identified, root causes understood and actions taken to remove the causes of variance. In operations where a commitment system really takes hold and delivers improved results it is the dedicated and systematic removal of the causes of variance that delivers these results more than anything else.

This is where the ABC model connects to the commitment system. With the “antecedent” planning in place the application of consequences, positive and negative requires leaders to choose to hold their people to account both for the observed variances and for following the planning, review, action behaviours described above. Sadly, whilst simple, this can be very uncomfortable and difficult for managers and frontline leaders to do in reality. A couple of practical examples will help to illustrate this

Example 1. Planning
Imagine for a moment what would happen if a planner turned up to a planning meeting without having done any pre planning work to get his plan ready for the meeting. The manager could:

a) let it slide – in which case it’s unlikely that others will plan prior to their planning meetings as there is no direct consequence.

Alternatively the manager could:

b) send everyone back to their desks to complete their plan, delaying the meeting an hour – in this case the poor planning behaviour would be met with a sharp comment from the manager and an uncomfortable “consequence” of wasted time for the planner and his peers.

In option b) all planners will be much more likely to turn up prepared for the next planning meeting.

At daily review meetings a skilled operations manager will expect their superintendents to know what their variances are, to have understood why before the meeting and to have an action for each variance. They would also expect to hear that any actions assigned to each person in the room were being completed when expected.

Example 2. Review and Action
Imagine what would happen if a superintendent came to a daily review meeting with long stories about why they didn’t hit their targets and no actions to fix the causes of their underperformance.

The operations manager could:

a) Listen to the stories and engage in the conversation that they create never getting to an action, i.e. let it slide again as the meeting drags on and wastes everyone’s time.

Or:

b) Cut the story off and ask “what’s the variance” and “what action will you take, by when”.

The outcome of not applying a consequence in option a) is going to be lots of time wasted in meetings, low levels of action to resolve the causes of variance and continued poor performance.

However, because the operations manager applied a consequence in option b), creating an uncomfortable feeling by challenging the superintendent to behave in the desired way, it is likely that the desired behaviours will become more regular, meetings will become shorter and performance will improve. The consequence for superintendents that behave in the desired way will be a growing confidence from their manager, quick, focused meetings, a high performing team that delivers results.

In conclusion, given the antecedent of a good plan, operations managers and superintendents that reliably choose to hold their people to account by applying consequences, are many times more likely to build a high trust, high performance team that reliably delivers sustainable results. Doing this will earn them the confidence of their leaders and increase the likelihood of getting promoted or receiving a bonus.

Commit Works makes software (Fewzion and Visual Ops) that helps operations to out plan and out manage uncertainty. Talk to us or one of our partners about implementing a commitment system in your operation.