At Commit Works, we understand that adapting to new software can be difficult and challenging which is why our Customer Success Team is on hand. Our team will guide your team through the implementation process enabling users to unlock the full value of our tools.
Once the software is implemented, we do not abandon you.
We partner with your operation, assigning a carefully selected, dedicated Success Specialist to support your transition. An expert in their field and familiar with operations of your type, your specialist can provide a wide range of solutions relating to best practice and system usage, including behavioural advice. We understand that making data-driven decisions based on the plan-do-check-act process will allow you to achieve the results you want and capture valuable information.
Commit Works team will guide your team through implementation, change management and adoption of the new system and provide ongoing support.
Our structured ongoing partnering approach ensures we work together to set and deliver on realistic expectations to increase communication across teams and overall operational performance.
Proactive operational recommendations in terms of resource allocation, meeting structures, and performance metrics like KPIs, plan compliance and on-site behaviours.
Assistance in formulating your product ideas and suggestions, and present them to the Head of Product to explore.
Advice on all operational metrics
Guidance to achieve best practices throughout the whole operation
Consistency – a friendly and familiar face that you can trust
