The “Actuals” screen has a simple design, which, combined with a touch interface, delivers the simplest way of capturing and holding supervisors accountable for end-of-shift KPI and task completion results.
In our management operating system, the “Actuals” touch screen is accessible from a computer attached to touch screen that is often placed close to the shift manager to encourage an end of shift performance conversation with the accountable supervisor.
The top row indicates the process for which the actuals are being input or displayed. The body of the touch screen is divided into three columns, for the most recently completed shift, the current shift and the upcoming shift. Once the shift’s KPI statistics are keyed in they are displayed underneath the targets for those KPIs with colours representing their status.
Below the KPIs, tasks that were planned for the shift should be marked with their percent complete.
The bottom of the actuals screen displays two KPIs e.g. cumulative meters and cumulative operating time, comparing actuals to targets for the current week.