Underground Operators Conference 2020

Commit Works will see you at the Underground Operators Conference 2020!

The Commit Works team are looking forward to creating opportunities in the new frontier at the 2020 Underground Operators Conference at the end of this month.

Chief Executive Officer Paul Moynagh, General Manager of Asia Pacific Terry Henrikson, and Growth and Innovation Specialist, Stacey Steinberg will be exhibiting at the Perth conference from the 25th through to the 27th of March.

The Underground Operators Conference welcomes over 800 delegates from more than 160 organisations in positions such as mining engineers, mine operators, technical service managers and consultants. The conference hosted by AusIMM sets the benchmark for sharing underground operational experiences and industry best practice.

It will feature four internationally recognised keynotes and over 45 technical presentations, the program will also cover key discussion topics on process transformation, innovative mining methods and practices, health and safety, revolutionising the traditional mine and more.

The team view this as an incredible opportunity to join the conversation with international industry professionals discussing important changes and solutions for the future of underground mining.

If you’re heading along be sure to visit us at stand 59!

Learn more: https://undergroundoperators.ausimm.com/

#UGOPS2020

Innovative Technology Executive joins Commit Works’ Board of Directors

Leading operational management technology company, Commit Works, announced today that it has appointed Henry Ye to their board of directors.

Henry, along with co-founder Adam Kossak, founded Aequora Capital, a private principal investment firm focused on high growth technology businesses with global potential, and has become an investor in Commit Works since 2018.

Henry began his career as a software engineer working in technical roles in companies such as EDS Australia, eCorp, TIBCO Software and has also spent time as a management consultant at the Boston Consulting Group.

At the end of 2001, Henry joined a small private software company to develop its international logistics software. Henry became an original investor and a senior development manager at the company, and later as product manager, GM for corporate development, and most recently as Managing Director for Greater China. Today, the company renamed to WiseTech Global, and is listed on the ASX with over $8 billion market cap.

“I’m very excited to be part of another great Australian company that will have a significant impact on an important global industry.” Henry added. “Having been part of WiseTech Global, I can see Commit Works traveling on a similar journey and I’m very keen to share my experience and learnings with the team”.

Commit Works enables frontline teams to plan, coordinate and control work in challenging operational work environments such as underground and open cut mining. Planned work is both safer and more productive than unplanned work. Since adopting this software, mining operations owned by major mining firms like Rio Tinto, Anglo American and Barrick Gold have increased the production of their operations, in most cases by over 30%, whilst also improving their safety records.

Commit Works CEO, Paul Moynagh, is excited to have Henry join the team. “Henry’s experience growing WiseTech into an eight-billion-dollar company will be extremely valuable for us as we scale up to meet our global potential.”

“Henry has strong expertise applying the theory of constraints to growing software businesses and I believe this will help us remove and avoid some of the constraints in our business so that we can consistently achieve more with less effort” added Moynagh.

Jason Aucamp - Commit Works

Project Director Jason Aucamp joins Commit Works’ mission to improve operational planning in Africa

Regional mining expert says Australian software will transform work on African mines

Leaders in work management software for mining operations, Commit Works has continued to expand its capability across Africa, with the appointment of Jason Aucamp as Director of Operations and Projects.

“Jason Aucamp’s track record as a business and operational leader in African mining is impressive,” said Commit Works CEO Paul Moynagh. “We are thrilled to have him on the team to bolster our efforts to improve performance and safety in Africa’s extensive mining operations.”

Mr Aucamp has more than two decades’ experience specialising in business development and project management on scores of major operations in Africa. A driven professional who has developed profitable projects across a range of commodities and in most African countries, he brings with him in-depth knowledge of the challenges and opportunities of the region’s mining industry.

Mining operations in Africa still face significant challenges, many of which can be attributed to lack of resourcing, poor planning and safety, particularly in the execution phase of projects.

“Practical digital transformation strategies can boost production and minimise variance through better management of human behaviour and more effective utilisation of resources via work visibility, integrated planning and coordination,” Mr Aucamp explained.

“Commit Works’ Fewzion, Visual Ops and Short Interval Control software closes these gaps and delivers proven customer results,” said Mr Aucamp. “We plan to make a meaningful impact that will benefit both employees and investors within the mining sector in Africa.”

mining Indaba

Commit Works team is ready for Mining Indaba 2020

Jason Aucamp, Director – Operations and Projects (Africa) and Emelia Chalker, Head of Marketing at Commit Works will be heading to the Mining Indaba Conference in Cape Town, South Africa from Monday, 3rd February to Thursday 6th February 2020.

After the roaring success of the 25th Anniversary event last year, there are no plans to slow down. The world’s largest mining investment event will see the largest number of investors, mining executives and junior miners from across the globe come together for this leading deal making forum. 2020 Indaba event highlights will include:

·More space within the Investment Pavilion to allow for even more junior miners and investors.
·The Main Stage will once again host the CEOs, Ministers and maybe even Presidents that you can’t see anywhere else.
·Industry experts from across the value chain will tackle topics including the industry’s role in addressing climate change and decarbonisation and sustainability measures for investment in the next decade.
·Even more innovative digital case stories and technologies will inspire you in the extended Mining 2050, now 2 full days of content.
·A focus on China with more Chinese investors and an unmissable panel about how China is impacting the battery metal supply.

Our Commit Works team looks forward to talking about practical digital transformation on your mine operation and welcome the opportunity to meet with customers and prospects. Come see us in the Austrade Lounge.

If you’re interested in how Commit Works can help your operation, please contact jason.aucamp@commit.works to schedule a meeting.

Commitment to community: our contribution to South Africa’s Sithabile Child and Youth Care Centre

Having recently established offices in South Africa, Commit Works is also dedicated to improving the lives of disadvantaged locals in the area.

We are honoured to support Sithabile Child and Youth Care Centre in Benoni near Johannesburg. The drop-in facility is a safe harbour for children who have suffered abuse, exploitation and neglect, providing them with food, rehabilitation, care and educational opportunities. It cares for around 80 children from the farms, informal settlements and streets of Eastern Gauteng in South Africa.

“As an Australian company working in South Africa, we have a wonderful opportunity to connect with and contribute to the community there,” said Commit Works CEO Paul Moynagh, whose daughter Abbey recently spent two weeks volunteering at Sithabile. “It means a lot to us to be able to support an organisation that is doing such vital work, and our involvement also helps us to learn about South African life and culture.”

Run by a husband-and-wife team, Sithabile was established in 1994 to rehabilitate and educate children from the farms in the area. Until 1997, it operated as a daycare centre but it has since expanded into a home where children are supported and loved, as well as provided with meals, shelter and an education.

One of the primary functions of the facility is to provide a balanced diet to the children in its care in order to counter the effects of malnutrition. A vegetable garden, chickens and other farm animals help educate the children on how to grow their own food, as well as providing fresh eggs and vegetables for their meals.

Sithabile is a nonprofit, non-governmental organisation that depends solely on donations and sponsorships. They appreciate any offer of help – visit their brand new website (developed and created by the Commit Works team) for details on how to donate.

 Sithabile sithabile

 

 

 

 

 

 

 

Mine planning software - North America

Commit Works set for North American expansion

The company, which is already providing its integrated frontline scheduling software and real-time tracking solutions to mining operations in Australia and Africa, has opened new offices in Sudbury in Ontario, Canada.

Commit Works chose Sudbury for its vital role as a technology and innovation hub for the global mining industry. With more than a dozen mines within a 250km radius, Sudbury is less than four hours from Toronto, which is home to some of largest mining companies’ headquarters. With the international mining industry undergoing significant technological transformation, Sudbury is poised to become the centre of digital development in mining.

Paul Moynagh, CEO of Commit Works, said that he sees the expansion as an opportunity to create positive impacts abroad, as Commit Works looks to grow its team and recruit North American experts. He commented: “We’re excited to share our journey with some of the brightest minds in technology and mining, and we welcome the opportunity to develop the economy in the area by working with the local community.”

The announcement comes in the wake of two new appointments in the region: Joseph Gladu joins Commit Works as vice president for North America and Derek Polano steps into the role of adoption and results manager.

Moynagh stated: “We’re thrilled to be taking our products to North American clients, and I’m pleased to have Joe and Derek on board to drive that expansion.”

Joseph Gladu will primarily be responsible for growing Commit Works’ business in North America. Moynagh said: “Joe is an expert product evangelist with many years of experience in mining technology. He’s as passionate as we are at Commit Works about helping mining operations achieve improved safety, better adherence to plan and, ultimately, greater shareholder value. His contacts and strong relationships in the industry will be a great asset for us.”

Derek Polano is an experienced business improvement consultant with a specialisation in change management in the mining and industrial sectors. He will be responsible for implementing Commit Works software for clients, integrating it into their work and increasing their usage.

Moynagh commented: “Derek has worked for change management firm PACE and a number of miners in the Sudbury area, so he’s well placed to help Commit Works tap into a thriving mining cluster. We welcome his insight and are excited about the foundations he and Joe will be laying for Commit Works in North America.”

Frontline scheduling - short term interval control

Dead ends on the road to integrated planning and short term interval control

At Commit Works, we’ve spent nearly a decade building and implementing integrated planning and short term interval control (SIC) software to bridge the gap between monthly plans and the work done by frontline teams.

The hours we’ve worked with teams on mine sites have given us a comprehensive understanding of the challenges facing operations and the results that they need to achieve. Throughout the years we’ve watched mining companies invest significant amounts of money and time with consultants, software companies and internal teams to develop solutions to this problem – in most cases, they have run into dead ends.

We’ve written this article to share our insights and guide you through the reasons this kind of project often fails to deliver a useful tool to the team at the frontline.

Common approaches

Why are they falling short? Let’s take a look at the three approaches we’ve seen used, which try to build tools for frontline planning and scheduling and short term interval control (SIC) on mine sites around the world.

The MOS consultant approach

Almost every mine we’ve been on has a set of whiteboards, spreadsheets or paper tools for planning, doing, checking and acting on site. Most of the time these were developed and implemented during a Management Operating System (MOS) project.

In one project we recently helped on, the mine had over 65 spreadsheets stitched together with pivot tables and macros. No one on site really knew how all these were supposed to work together and when one thing stopped working the whole system was broken. A massive amount of time was wasted on this operation in pre-planning, planning and lock-in/commitment meetings in the quest for a plan everyone could agree to – and most weeks the plan was wrong within hours of starting.

Spreadsheets and whiteboards developed by MOS specialists, even if they continue to be used on an operation, require considerable manual work in order to keep them going. Their biggest failing, however, is in their inability to produce real cross-functional/integrated planning and scheduling. This is not a safe or reliable way to coordinate a mining operation, and it doesn’t have to be the case.

In-house IT approach

Sometimes, mines or their head offices choose to go it alone, using an internal IT team to build a solution for the sites. Some of these are successful at delivering useful tools to the front line to meet the particular needs of that mining operation.

However, three things are difficult:

  1. The tool is normally very specific to one operation so can’t easily be used on other operations in the group. This means the whole development cost is covered by one site.
  2. In-house projects are often plagued by issues around product design, software integration, scope creep and change management. Many are ultimately left unfinished following changes in organisational structure or redundancies in the company. This is because effective software in this space takes years to get right and many corporate IT departments don’t last that long without change.
  3. To continue to provide value to an operation, certain support infrastructure and people need to be employed. We have heard of mining companies employing customer success and DevOps teams to look after the software they have built in-house. This can last for a while but recently we have seen these teams being disbanded by new leaders looking to save head office costs. In these cases, sites are left with an unsupported system that no one knows how to fix or improve.

Software mashup approach

Often a number of systems are pulled together into an uncomfortable collaboration, or a systems integrator is brought in to create a “system of systems” for work scheduling and production reporting. They might bring planning and Short Interval Control systems with them to implement in the operation, or they may work with a software company to build a customised solution for the specific need.

A recent example in North America saw no less than six software and consulting organisations engaged to collaborate and deliver a planning and Short Term Interval Control solution. They experienced all the integration and “turf war” issues you would expect and, in the end, spent over $14m to deliver something that can now be bought off the shelf from one vendor (us). The team involved in this work were made redundant recently, so the sites have a system without the support they need and the system is, as far as we know, likely to be replaced.

Another angle on this is the “wrong tool forced to work”. For example, it has been suggested by some that “mining is just like maintenance” so you should be able to set up standard jobs in SAP and schedule them using Prometheus to enable frontline planning. Although there have, no doubt, been some successes in plant environments, where the majority of work is maintenance work, it is very hard to get frontline mining teams to use SAP for this kind of planning. You have to look very hard to find a real mining operation where this toolset has been able to provide frontline teams with a shift plan to deliver each shift.

Why is this so hard to get right?

In spite of good intentions, smart people and big budgets, so many projects fail to deliver a long-term solution. Here are some of the reasons why.

Mining is complex and software people seldom understand how mining operations really work

Consider all the moving parts and processes in a mining operation: production, maintenance of equipment, projects, geology, survey, rehab, safety and hazard management, reporting and analysis. And then there are people too: planners, schedulers, coordinators, control room personnel, site supervisors, operators and tradespeople.

Without a comprehensive understanding of how all of these elements fit together, it’s impossible to develop effective software for these people. Our team has spent years consulting, doing “day in the life studies” and coaching supervisors in the field. We understand what they need because we’ve been listening for more than 20 years.

Inadequate feedback from real users

You need to spend a lot of time with users (and care deeply about what they say) in order to build a system that is both powerful and easy to use.

Good software takes a long time to get right and consulting teams charge too much each day to justify having their best consultants help on software development projects. Neither mining companies nor consulting firms are good at software development or support – it’s not core business – so they tend to be expensive and fail to deliver what the site really needs.

Restructuring means short-lived internal software teams

Most internal software teams don’t stay in their roles for long enough to develop, implement and support a system that can achieve effective integrated frontline planning and short term interval control (SIC). Company restructures generally mean that projects are disrupted or the people that built the system will no longer be around or working in the right department to look after what they built.

Too many point solutions

Point solutions concentrate on fixing one specific problem quickly but often fail to connect with other systems. While many mining software suites perform well in their specific areas of influence (such as operational planning, maintenance, reporting, fleet management, safety monitoring, or analytics) there are no other software or technology firms that can provide an end-to-end solution that connects mine plans to all the frontline work that needs to be performed to deliver the plan.

Most of these point solutions are designed the way they are for good reasons, so it can be very hard to get the busy software companies that provide them to adapt their solutions to meet the needs of frontline workers.

There are many solutions available today that support frontline teams – this diagram shows some of the major ones. But note the lack of connection between the various solutions as you proceed from monthly plans through to the detailed work schedules used by crews.

Lack of adoption

To truly get the benefits of planning and Short Interval Control software it’s vital that implementation, change management and adoption of the new system is managed effectively and that ongoing support is available.

What should you do?

So, what is the best approach? Should you pay a software developer or outsourcer to build customised software that works around your mine’s current systems? Or start from scratch with an integrated provider of planning software? Or would a MOS consulting firm give you the spreadsheets you need to streamline the management of your mining operations?

The technology and innovation projects in the above examples have struggled to deliver tools that the crew at the frontline actually use in the way they were intended to be used.

It pays to avoid these kinds of mistakes, but how?

How Commit Works has succeeded where others have failed.

Commit Works is the only provider of a comprehensive, fully integrated frontline planning and scheduling system (Fewzion) that works with a short term interval control (SIC) app and visualisation software (Visual Ops) to give a complete picture of mining operations, every day, every shift.

In developing our Commit Works products, we built a minimum viable product (MVP) of Fewzion for Anglo American’s Moranbah North mine in 2011. We have continued to develop, support and improve it since. We’ve completed successive implementations for other Anglo American, BHP, Glencore, South32, Peabody, Rio Tinto, Mastermyne and Barrick Gold sites over the past six years. Implementations have taken six to 16 weeks to complete and have all delivered significant improvements in production and safety metrics. Crucially, we continue to support each of these sites and regularly release new features (our latest release is version 19.1) so that they get the benefit of the experience we are always building.

From monthly scheduling of personnel and resources all the way through to the most granular task-based details of a single shift, our mining software allows management to see their operations clearly and make better decisions, whilst empowering frontline teams to get the job done more efficiently and safely.

Implementations of our software have helped deliver massive production and safety improvements for some of the world’s largest mining companies. Most recently a site experienced a 45% increase in mucked tonnes per day within weeks of everyone using the system. You too could get these kinds of results.

Want to hear more about our mining software and how we’re making mines work better? Get in touch or watch a video to see how we do it.

 

Mining Software - Integrated Mine Planning Software

Fragmented frontline mining technology leaves mines short

Seeing the whole: systems that only focus on a segment of your operation can’t deliver top quartile results

Lifting performance and productivity in a mining operation is no small task. Mines are complex, and require an extremely high level of planning, scheduling, coordination and reporting if they’re to run as well as possible.

Across all industries, software companies are promising to transform efficiency levels and boost profits. In mining, the sheer scale of operations can make the task of finding smart, resilient and effective solutions daunting to say the least. Added to this, most mines are already dealing with legacy systems that are failing or limping along with unsatisfactory results.

Investment in technology that delivers results is crucial if mines are to compete and remain profitable – the good news is that technological advances are giving us unprecedented opportunities to improve operations. But not all solutions are created equal.

Consider all the moving parts and processes in a mining operation… production, maintenance of equipment, projects, geology, survey, rehab, safety and hazard management and reporting and analysis. And then there are people too: planners, schedulers, coordinators, control room personnel, site supervisors, operators and tradespeople.

This diagram is an attempt to capture this complexity and the lack of connection between the various solutions available today.

Any mining software that hopes to significantly improve the coordination and performance of a mining operation needs to consider all of these parts of the process and make it easier for the people on site to see reality, make plans and execute on them.

While many software suites perform well in their specific areas of influence (such as operational planning, maintenance, reporting, fleet management, safety monitoring, or analytics) there are no software or technology firms that can provide an end to end solution that connects mine plans to all the work performed to deliver the plan at the frontline.

So what’s the best approach? Should you pay a software developer or outsourcer to build customised software that works around your mine’s current systems? Or start from scratch with an integrated provider of planning software? Or would a MOS consulting firm do a better job of streamlining the management of your mining operation?

Recent examples have sought to “mash up” a number of the “point solutions” into an integrated whole, kindly assisted by “smartest people in the room” consultants. These “technology / innovation projects” have really struggled to deliver tools that the guys at the frontline actually use, the way they were intended to. Basically, because it’s really hard to get busy software companies to adapt and integrate their solutions to meet this need, change management can be forgotten and at the same time technology and innovation projects seldom have the hard-operational edge they need to deliver results for the site. These issues lead to poor adoption and mean that the expected benefits aren’t delivered.

So, it pays to avoid these kinds of mistakes, but how?

An approach that is paying handsome dividends for those that have invested in it is to ensure that everyone on site has a well-coordinated and easy to understand plan each shift, that this shift plan is visible to everyone (so that they are all on the same page) and that actual results and shift reports can be fed into it to facilitate the plan, do, check, act improvement cycle. This approach is making it possible for mine sites to (for the first time) do effective integrated planning and short interval control. This has resulted in massive improvements in the coordination of work on site, reduces waste and delivers upward of 40% improvements in production or development results.

The only holistic solution – Fewzion Mining Software

Commit Works is the only software provider of a comprehensive, fully integrated frontline planning and scheduling system (Fewzion) that works with a short interval control app and visualisation software (Visual Ops) to give a complete picture of mining operations, every day, every shift.

From monthly scheduling of personnel and resources all the way through to the most granular task-based details of a single shift, our mining software allows management to see their operations clearly and make better decisions, whilst empowering frontline teams to get the job done more efficiently and safely.

We have delivered massive production and safety improvements for some of the world’s largest mining companies. Our easy-to-use, complete solution has:

  • helped large miners and small contractors to deliver 25 to 50 percent improvements in performance less than three months after implementation on site.
  • And, enabled many mines to sustain their results for over four years, through successive management teams and ownership.

Want to hear more about about our mining software and how we’re making mines work better? Get in touch.

 

Shift planning software for mining

Shift Planning Software for Mining – All your planning in one place, for everyone

The power of one plan

We all know that knowledge is power. So why keep teams in the dark when it comes to complex operations?

Everyone’s got a job to do

When there are lots of people working on different aspects of a project, although they may be working independently or in different locations, the work of one team affects the work of others.

Poor planning and coordination can lead to costly inefficiencies, mistakes and delays. Conversely, great planning and coordination optimises communication, builds trust and commitment, and has the power to revolutionise productivity.

So, get everyone on the same page using our Shift Planning Software or Mining

An excellent frontline planning system is one that:

  • provides a single, integrated view of what’s planned for everyone on site – daily and weekly
  • shows targets that can be adjusted based on how a project is progressing
  • details the commitments made by each team and shows when those commitments are delivered on
  • is visible to everyone working on a project, in a format that’s easy to use and understand
  • is cloud-based, accessible on mobile and enables real-time updates.

Our Fewzion  – Shift Planning Software does all of this. It replaces spreadsheets and cumbersome IT systems with a single plan. It integrates all your core IT systems, connecting scheduling, planning, maintenance, HR, ERP and site safety. Plans and progress can be seen by everyone – teams, supervisors and managers – in real time. Its “shadow tasks” feature ensures that cross-functional tasks are visible to all teams, so everyone understands the plan and their role in delivering it.

Expect big results

A single, integrated plan revolutionises operations by:

  • enabling collaboration across different project teams
  • empowering frontline workers to set goals, track progress and meet commitments
  • facilitating trust and accountability.

Our clients regularly increase production by over 30% within two months of implementing Fewzion. They attribute their success to better organisation and teamwork.

When your teams are truly committed to delivering scheduled work and can see their results and progress, you boost productivity and strengthen your business. Give your people the gift of the big picture; when everyone sees clearly, they work better together.

mining Software

The power of planning

It’s not difficult to understand the connection between poor planning and poor results. A lack of coordination on site due to insufficient planning causes unnecessary delays, wasted time and rework. This leads to compromised production levels and budget setbacks.

Good planning involves commitments from multiple teams to deliver work on time and within allocated budgets. That’s why we at Commit Works developed our Fewzion product: to facilitate and track commitment-based planning.

Proven production increases

How soon after implementing Fewzion can you expect to see production improvements on your operation? You may be surprised: our clients regularly increase production by over 30% within two short months of using Fewzion. They attribute their success to better organisation and teamwork.

Just ask our client Anglo American, who recently posted a 4% year-on-year increase in total production in their first quarter this year. Owing to continuing strong performance at the Moranbah mine and the ramp-up of the Grosvenor mine – both of which use Fewzion software solutions – metallurgical coal increased production by 6% to 5.5-million tonnes.

Anglo American sites in South Africa, Zibulo and Greenside colliers (who also use Fewzion)  improved productivity for the quarter.

Anglo American’s improved performance in Australia and South Africa reinforces the enormous value of powerful planning software.

Overhauling frontline planning and coordination has been the key to breaking through performance barriers and boosting efficiency for our other clients too. Over the past five years, while the market has seen a 21% rise in production, Commit Works clients have stormed ahead with an average 74% improvement in production.

Find out more about Fewzion

Fewzion is a frontline planning system that:

  • provides a single, integrated view of what’s planned for everyone on site – daily and weekly
  • shows targets that can be adjusted based on how a project is progressing
  • details the commitments made by each team, and shows when those commitments are delivered on
  • is visible to everyone working on a project, in a format that’s easy to use and understand
  • is cloud-based, accessible on mobile and enables real-time updates.

 

Ready to see how Fewzion can boost results for your operation? Contact Commit Works today to arrange a demo